Question 1

What is PushPilot?

Accepted Answer

PushPilot is a website revision and client feedback management tool that helps agencies and development teams collect, track, and ship client website changes faster. It includes a Chrome extension for collecting feedback directly on live websites and a dashboard for managing revisions and automating pull requests.

Question 2

How does PushPilot work?

Accepted Answer

Clients use the PushPilot Chrome extension to click on any element on your live website and describe what they want changed. This creates a revision request with full visual context (screenshot, element selector, page URL). Your team reviews the request in the PushPilot dashboard, and approved revisions can be automatically converted into pull requests in your GitHub repository.

Question 3

Do I need technical knowledge to use PushPilot?

Accepted Answer

No! PushPilot is designed so non-technical clients can submit feedback easily. They simply click on an element and describe the change in plain language. The technical context (element selectors, screenshots, etc.) is captured automatically. Developers and project managers use the dashboard to manage and implement the changes.

Question 4

What is automatic pull request generation?

Accepted Answer

For eligible revisions (like text changes, color updates, simple CSS modifications), PushPilot can automatically generate a pull request in your connected GitHub repository. This means the code change is drafted automatically based on the client feedback, ready for your team to review, test, and merge.

Question 5

Can PushPilot integrate with my existing workflow?

Accepted Answer

Yes! PushPilot integrates with GitHub for pull request automation. Revisions sync with your existing development workflow—you still review, test, and merge changes using your standard process. PushPilot just automates the collection and initial drafting of changes.

Question 6

What types of changes can PushPilot automate?

Accepted Answer

PushPilot can automate simple website changes like text edits, color updates, font changes, spacing adjustments, and basic CSS modifications. Complex changes (new features, database modifications, logic changes) are flagged for manual implementation but still tracked in the dashboard with full context.

Question 7

Does PushPilot work with any website or framework?

Accepted Answer

Yes! The PushPilot Chrome extension works on any live website regardless of how it was built (React, Vue, WordPress, Webflow, static HTML, etc.). The automation works best with GitHub-hosted repositories and modern frameworks, but you can collect feedback on any site.

Question 8

How does PushPilot pricing work?

Accepted Answer

PushPilot uses per-project pricing. We offer three plans: Solo Pilot ($9/month with 10 revisions), Core ($29/month with 30 revisions), and Team ($79/month with 100 revisions). You only pay for projects that are actively receiving client feedback—no hidden fees.

Question 9

What counts as a "revision"?

Accepted Answer

A revision is a single change request submitted by a client through the PushPilot extension. For example, "Change this button text to 'Learn More'" is one revision. If a client submits 5 different changes on one page, that counts as 5 revisions.

Question 10

What happens if I exceed my monthly revision limit?

Accepted Answer

We offer overage pricing so your clients' feedback is never blocked. Solo Pilot overages are $1.50 per revision, Core is $1.00, and Team is $0.75. You'll be notified when you're approaching your limit, and overages are billed at the end of the month.

Question 11

Can I cancel anytime?

Accepted Answer

Absolutely. PushPilot is month-to-month with no long-term contracts. You can cancel anytime from your dashboard, and you'll retain access until the end of your billing period. No cancellation fees.

Question 12

Is my data secure?

Accepted Answer

Yes. PushPilot uses industry-standard encryption for data in transit and at rest. We don't have access to your codebase—we only store revision requests, screenshots, and metadata. All GitHub access uses OAuth with minimal required permissions.

Question 13

Where is my data stored?

Accepted Answer

All PushPilot data is stored on secure AWS servers in the United States. Screenshots and revision data are encrypted at rest. We are SOC 2 Type II compliant and follow GDPR best practices.

Question 14

Can I control who has access to my projects?

Accepted Answer

Yes! PushPilot has role-based permissions. You control which clients can submit feedback, which team members can approve revisions, and who has admin access to your account. You can also revoke access at any time.

Question 15

Does PushPilot require changes to my website code?

Accepted Answer

No! PushPilot works entirely through a Chrome extension—there's no tracking code or scripts to add to your website. Clients install the extension, and it overlays functionality on your live site without modifying the source code.

Question 16

What happens if my website changes after a revision is submitted?

Accepted Answer

PushPilot captures a screenshot and the page state at the time of submission, so you always have the original context. If the page has changed significantly, you can still see what the client was referring to. We recommend implementing revisions promptly to avoid confusion.

Question 17

How does GitHub integration work?

Accepted Answer

You connect your GitHub account via OAuth (we only request repository access—no personal data). When you approve a revision for automation, PushPilot creates a new branch, commits the change, and opens a pull request. You review and merge it like any other PR in your workflow.

Question 18

What kind of support do you offer?

Accepted Answer

All plans include email support with typical response times under 24 hours. Agency plan customers get priority support with faster response times. We also have comprehensive documentation, video tutorials, and a knowledge base.

Question 19

Do you offer onboarding or training?

Accepted Answer

Yes! All new customers get access to our onboarding guide and video tutorials. Agency plan customers can schedule a 1-on-1 onboarding call to get their team up and running quickly.

Question 20

Can I use PushPilot for multiple clients?

Accepted Answer

Absolutely! PushPilot is built for agencies managing multiple client websites. Each client website is a separate "project" in your account. You can manage all clients from one dashboard, and each project has its own usage tracking and permissions.

Question 21

How do I bill my clients for PushPilot?

Accepted Answer

Many agencies build PushPilot into their monthly retainer or charge a small markup per project. You pay us directly, and you decide how to bill your clients. We provide usage reports so you can track which clients are using the most revisions.

Frequently Asked Questions